Shipping policy
Where do you ship?
We deliver across all serviceable pin codes in India through trusted courier partners. International shipping is available for select products and countries. Any applicable duties or taxes are payable by the recipient.
How do I know if my order is confirmed?
n-stock products are dispatched within 24–48 business hours (Monday–Saturday). Made-to-order or personalized items are typically dispatched within 7–12 business working days.
How long will delivery take?
Estimated delivery dates are shown on the product page and at checkout. Metro cities usually receive orders within 2–5 business days after dispatch, while non-metro locations may take 4–8 business days.
Do you offer free shipping?
Yes, we offer free shipping on all prepaid orders across India. Additional charges may apply to Cash on Delivery (COD) orders, where available.
How can I track my order?
Once your order is dispatched, a tracking link will be shared via SMS, WhatsApp, and Email.
What if my order is delayed?
Delivery may be affected by weather conditions, local restrictions, festive rush, or courier-related issues. If your address becomes temporarily unserviceable, we will provide alternative solutions or issue a refund.
What happens if delivery fails?
Our courier partners will attempt delivery up to three times. If the order remains undelivered, it will be returned to us. COD orders can be re-shipped upon request; repeated COD failures may affect future COD eligibility.
Can I change my shipping address after placing an order?
Address changes can be requested before dispatch. Once the order has been shipped, address modifications cannot be guaranteed.