6-Month Warranty
Manufacturing Defects (30-Day Assurance)
If your jewellery has a manufacturing defect within 30 days of delivery, such as a clasp issue, stone setting defect, or workmanship fault, Kavyara will repair or replace the product free of charge, including shipping costs.
6-Month Warranty Coverage
Every Kavyara jewellery piece is covered by a 6-month warranty from the date of delivery.
This warranty covers:
- Manufacturing defects
- Stone setting issues
- Clasp and fastening defects
- Workmanship-related faults
What's Not Covered
The warranty does not cover:
- Accidental damage or misuse
- Scratches, dents, or normal wear and tear
- Tarnishing due to improper care
- Lost or missing stones caused by impact
- Unauthorized repairs or modifications
Warranty Claim Process
To initiate a warranty claim, contact our support team with:
- Order Number
- Photos or videos of the issue
- Brief description of the problem
Once approved, we will provide further instructions regarding inspection, repair, or replacement.
Service Timeline
Warranty inspections and repairs are typically completed within 7–10 business days after the product is received at our facility.
Proof of Purchase
A valid order number or invoice is required to avail warranty services.